At Private Care Center, your privacy and the confidentiality of your health information are extremely important to us. This policy outlines how we collect, use, protect, and disclose the information you provide to us whether through our website, direct communication, or during service delivery.
Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
- Full name, contact details (phone, email, address)
- Medical history and health-related information
- Service preferences and care needs
- Insurance details (if applicable)
- Communication records and service feedback
2. How We Use Your Information
We use your information to:
- Provide medical and caregiving services
- Personalize care plans based on your needs
- Contact you regarding appointments, follow-ups, or updates
- Improve our services and client experience
- Comply with legal and regulatory requirements
3. Data Protection & Confidentiality
- All personal and medical data is stored securely and accessed only by authorized personnel.
- We follow strict confidentiality standards and comply with the UAE’s data protection laws.
- Electronic communications are protected through secure systems and encrypted platforms where applicable.
4. Sharing of Information
We do not sell or share your information with third parties for marketing.
We may share your data only:
- With licensed medical professionals directly involved in your care
- With your insurance provider (if relevant and authorized)
- If required by law or public health authorities
5. Your Rights
You have the right to:
Request access to your personal data
Ask us to correct or update inaccurate information
Withdraw consent where applicable
Request deletion of your data (subject to legal obligations)
6. Cookies & Website Analytics
Our website may use cookies or tracking tools to analyze traffic and improve functionality. This data does not include personal or medical information.
7. Contacting Us About Privacy
If you have any questions about your data or this policy, please contact us:
Private Care Center
WhatsApp: +971 50 100 5554
Phone: +971 44 541 361
Location : Office 111, Sunshine Building
Sheikh Rashid Rd, AL Garhoud
Dubai, United Arab Emirates
Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on our website.